Telephone triage in-hours: does it work?

نویسنده

  • Stephen Gillam
چکیده

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Employees’ views on home-based, after-hours telephone triage by Dutch GP cooperatives

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Safety of telephone triage in out-of-hours care: a systematic review.

OBJECTIVE Telephone triage in patients requesting help may compromise patient safety, particularly if urgency is underestimated and the patient is not seen by a physician. The aim was to assess the research evidence on safety of telephone triage in out-of-hours primary care. METHODS A systematic review was performed of published research on telephone triage in out-of-hours care, searching in ...

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A decision analysis of the effectiveness of the pediatric telephone triage program in Japan.

Pediatric telephone triage programs have been initiated to reduce overcrowding of pediatric medical facilities, yet it is unclear what impact these programs have on reducing after hours room visits. This study used a decision analysis model and data from reference literature to investigate the effectiveness of this program and determine the factors that influence the results. The decision analy...

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On call paediatricians were not better than advice nurses for after hours medical advice in a general paediatric population.

Lee TJ, Baraff LJ, Guzy J, et al. Does telephone triage delay significant medical treatment? Advice nurse service vs on-call pediatricians. Arch Pediatr Adolesc Med 2003;157:635–41. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

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Impact of telephone triage on emergency after hours GP Medicare usage: a time-series analysis

BACKGROUND The Australian government sponsored trials aimed at addressing problems in after hours primary medical care service use in five different parts of the country with different after hours care problems. The study's objective was to determine in four of the five trials where telephone triage was the sole innovation, if there was a reduction in emergency GP after hours service utilizatio...

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عنوان ژورنال:
  • The British journal of general practice : the journal of the Royal College of General Practitioners

دوره 64 624  شماره 

صفحات  -

تاریخ انتشار 2014